{"id":7365,"date":"2023-06-09T10:19:55","date_gmt":"2023-06-09T07:19:55","guid":{"rendered":"https:\/\/www.uol.ac.cy\/?post_type=courses&#038;p=7365"},"modified":"2024-10-15T11:36:22","modified_gmt":"2024-10-15T08:36:22","slug":"ba111-communication-skills","status":"publish","type":"courses","link":"https:\/\/www.uol.ac.cy\/en\/courses\/ba111-communication-skills\/","title":{"rendered":"BA111 &#8211; Communication Skills"},"content":{"rendered":"","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-7365","courses","type-courses","status-publish","hentry"],"acf":[],"spectra_custom_meta":{"_last_editor_used_jetpack":["classic-editor"],"_edit_lock":["1728981504:17"],"_edit_last":["17"],"c_course_main_title":["Bachelor of Business Administration"],"_c_course_main_title":["field_6447c49f617d3"],"c_course_unit_title":["Communication Skills"],"_c_course_unit_title":["field_6447c246335b9"],"course_unit_code":["BA111"],"_course_unit_code":["field_63f6047058b75"],"type_of_unit":["Core"],"_type_of_unit":["field_63f6047758b76"],"level_of_course_unit":["First cycle"],"_level_of_course_unit":["field_63f6047c58b77"],"year_of_study":["First year"],"_year_of_study":["field_63f6048558b78"],"semester":["Second"],"_semester":["field_63f6049158b79"],"number_of_ects_credits":["7.5"],"_number_of_ects_credits":["field_63f6049b58b7a"],"class_contact_hours":["36"],"_class_contact_hours":["field_63f604a358b7b"],"course_unit_objectives":["The objective of this course is to expose students to best practices, enabling them to apply and develop advanced communication and negotiation skills. The communication skills part of the course aims to improve students\u2019 ability to articulate their thoughts and communicate effectively in a variety of social, professional and business environments. The negotiation skills part of the course aims to improve participants\u2019 knowledge of basic concepts relevant to the analysis and understanding of strategies, tactics, and issues in a variety of negotiating situations. Areas to be covered include (i) types of negotiating situations (ii)the seven common errors that negotiators make (iii)the art of bargaining and negotiating with employees, suppliers, customers and other shareholders."],"_course_unit_objectives":["field_63f606bd0ec15"],"c_learning_outcomes":["The students completing the course should be able to:"],"_c_learning_outcomes":["field_63f607e69bd76"],"c_learning_outcomes_description":["<ul>\r\n \t<li>Demonstrate advanced verbal and non-verbal communication skills essential in culturally diverse and individually differential settings.<\/li>\r\n \t<li>Demonstrate active listening and observational skills<\/li>\r\n \t<li>Demonstrate constructive feedback skills<\/li>\r\n \t<li>Plan, prepare and deliver an effective business presentation.<\/li>\r\n \t<li>Identify and strategically handle a conflict<\/li>\r\n \t<li>Point value and opportunities for mutual gains using negotiations<\/li>\r\n \t<li>Build understanding, trust and collaboration<\/li>\r\n<\/ul>"],"_c_learning_outcomes_description":["field_63f607f99bd77"],"c_mode_of_delivery":["Mode of Delivery"],"_c_mode_of_delivery":["field_6447c76184617"],"c_prerequisites":["None"],"_c_prerequisites":["field_6447c76c84618"],"c_course_content":["<ol>\r\n \t<li>Communications exercise<\/li>\r\n \t<li>A framework for communications<\/li>\r\n \t<li>Essential skills for communicating with others in an international environment<\/li>\r\n \t<li>Communications styles<\/li>\r\n \t<li>Planning a presentation<\/li>\r\n \t<li>Presentation skills<\/li>\r\n \t<li>Feedback skills<\/li>\r\n \t<li>Delivering a presentation<\/li>\r\n \t<li>Course summary and assignment setting<\/li>\r\n \t<li>Exploring situations in which interests are potentially in conflict<\/li>\r\n \t<li>How negotiators manage their interactions in strategic bargaining \"Why do we get one deal rather than another? How can we affect what's on the table?<\/li>\r\n \t<li>How can we create value in a negotiation? How negotiators create opportunities for mutual gains that make it possible to resolve negotiations that look intractable and to reach better outcomes where a deal is possible<\/li>\r\n \t<li>Micro-view of negotiations to analyze how negotiators draw on and shape expectations and roles, build understanding (and misunderstanding), and construct relationships in which trust and cooperation are (at least sometimes) possible in their interactions<\/li>\r\n \t<li>We will conclude the term by examining the ways in which introducing history, adding parties, negotiating at multiple levels, and acting in an organizational context influence negotiation practice<\/li>\r\n<\/ol>"],"_c_course_content":["field_63f608209bd78"],"c_truefalse":["0"],"_c_truefalse":["field_6447c80f84619"],"c_readings_0_c_readings_1st_row":["<strong>Recommended or required reading<\/strong>\r\n\r\n<strong>Textbooks:<\/strong>\r\n\r\n1. Mullins, L.J. (2007). Management &amp; Organisational Behaviour,\r\nChapter 6, (8th ed.).Harlow, England: FT Prentice Hall, Pearson Education Ltd\r\n\r\n2. Fisher,Roger, W. William Ury, and Bruce Patton. Getting to Yes. 2nd ed. New York, NY: Penguin, 1991. ISBN: 0140157352\r\n\r\n3. Crucial Conversations Tools for Talking When Stakes are High, September 11, 2013, By Stephanie Mooney\r\n\r\n<strong>Further reading:<\/strong>\r\n\r\n4. Back, K. (2005). Assertiveness at work. London: McGraw-Hill\r\n\r\n5. Jay, R. (2003). How to write proposals &amp; reports that get results. Harlow, England: Pearson Business\r\n\r\n5. Maude, B (2011). Managing Cross-Cultural Communication. Principles and Practice, Basingstoke, England: Palgrave Macmillan,\r\n\r\n6. Oliver, R. &amp; Janni, N. (2004). Peak performance presentations. London: Spiro Press\r\n\r\n7. Patterson, K. et al (2002). Crucial Conversations: tools for talking when stakes are high. New York: McGraw Hill"],"_c_readings_0_c_readings_1st_row":["field_6447d03051789"],"c_readings_0_c_readings_2st_row":["8. Rodenburg, P. (2007). Presence. London: Penguin\r\n\r\n9. Seligman,M.E.P. (2006). Learned Optimism New York: Vintage Videos:\r\n\r\n10. Cuddy. A. (2012) Your Body Language Shapes Who You Are\r\n\r\n<strong>Videos:<\/strong>\r\n\r\n11.\r\n\r\n&nbsp;\r\n\r\n12. Duarte,N. (2010) The Secret Structure of Great Talks\r\n\r\n&nbsp;\r\n\r\n13. Pease, A. (2012) Body Language\r\n\r\n&nbsp;\r\n\r\n14. MITOPENCOURSEWARE: http:\/\/ocw.mit.edu\/courses\/find-by-topic\/"],"_c_readings_0_c_readings_2st_row":["field_6447d0425178a"],"c_readings":["1"],"_c_readings":["field_6447d00351788"],"_seopress_redirections_type":["301"],"_seopress_redirections_logged_status":["both"],"site-sidebar-layout":["default"],"site-content-layout":["default"],"theme-transparent-header-meta":["default"],"_seopress_analysis_target_kw":[""],"_eael_post_view_count":["1893"],"classic-editor-remember":["classic-editor"],"_wp_page_template":["default"],"English_Course":["a:1:{i:0;s:7:\"English\";}"],"_English_Course":["field_664a7ab2b54a8"],"greek_course":[""],"_greek_course":["field_664afc80bfc9b"],"yesno":["1"],"_yesno":["field_6648f406b6def"],"core_en_and_gr":["Core Course"],"_core_en_and_gr":["field_664c54e2559a3"],"Teacher\u2019s_name":["#"],"_Teacher\u2019s_name":["field_6647979a4a918"],"Course_Unit_Objectives_new":["#"],"_Course_Unit_Objectives_new":["field_664c5c2365623"],"Learning_Outcomes_select":["Learning Outcomes"],"_Learning_Outcomes_select":["field_63f607e69bd76"],"Select_mode_of_delivery_language":["Face to Face"],"_Select_mode_of_delivery_language":["field_66546dc27e3f7"],"select_from_Prerequisites_language":["Prerequisites"],"_select_from_Prerequisites_language":["field_6447c76c84618"],"Prerequisites":["None"],"_Prerequisites":["field_664a8078df416"],"Course_Content":["Course Content"],"_Course_Content":["field_664892bc7a322"],"add_course_content":[""],"_add_course_content":["field_664a842c9b2b8"],"Features":["Course Features"],"_Features":["field_664a88b548af2"],"add_course_feautres":["<strong>Planned learning activities and teaching methods<\/strong>\r\nLectures; in-class discussions and debates; team work; presentations; peer evaluation; peer-to-peer instruction; questionnaire analysis; networking activities; \u201clive\u201d project.\r\n\r\n<strong>Assessment methods and criteria<\/strong>\r\n15% Individual presentation \u2013 assessed by Peers\r\n15% Assessment of peers \u2013 written comments assessed by instructor\r\n70% Individual assignment\r\n\r\n<strong>Language of Instruction<\/strong>\r\nEnglish\r\n\r\n<strong>Work Placement(s)<\/strong>\r\nNot applicable"],"_add_course_feautres":["field_664a89441aacf"],"read_choice_lang":["Readings"],"_read_choice_lang":["field_664a8c0bc9898"],"feature_image_program":[""],"_feature_image_program":["field_668bbb4805cdb"],"return_to_the_program":["<a href=\"https:\/\/www.uol.ac.cy\/en\/program\/bachelor-of-business-administration\/\">Return to the program<\/a>"],"_return_to_the_program":["field_668ff14d984ef"],"ast-site-content-layout":["default"],"site-content-style":["default"],"site-sidebar-style":["default"],"astra-migrate-meta-layouts":["set"],"stick-header-meta":["default"],"_uag_css_file_name":["uag-css-7365.css"],"_elementor_page_assets":["a:0:{}"],"_uag_page_assets":["a:9:{s:3:\"css\";s:263:\".uag-blocks-common-selector{z-index:var(--z-index-desktop) !important}@media (max-width: 976px){.uag-blocks-common-selector{z-index:var(--z-index-tablet) !important}}@media (max-width: 767px){.uag-blocks-common-selector{z-index:var(--z-index-mobile) !important}}\n\";s:2:\"js\";s:0:\"\";s:18:\"current_block_list\";a:1:{i:0;s:11:\"core\/search\";}s:8:\"uag_flag\";b:0;s:11:\"uag_version\";s:10:\"1775383864\";s:6:\"gfonts\";a:0:{}s:10:\"gfonts_url\";s:0:\"\";s:12:\"gfonts_files\";a:0:{}s:14:\"uag_faq_layout\";b:0;}"]},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"p.efstathiou@uol.ac.cy","author_link":"https:\/\/www.uol.ac.cy\/en\/author\/"},"uagb_comment_info":0,"uagb_excerpt":null,"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.uol.ac.cy\/en\/wp-json\/wp\/v2\/courses\/7365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uol.ac.cy\/en\/wp-json\/wp\/v2\/courses"}],"about":[{"href":"https:\/\/www.uol.ac.cy\/en\/wp-json\/wp\/v2\/types\/courses"}],"version-history":[{"count":0,"href":"https:\/\/www.uol.ac.cy\/en\/wp-json\/wp\/v2\/courses\/7365\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.uol.ac.cy\/en\/wp-json\/wp\/v2\/media?parent=7365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}