BI400 – Management of Information Systems
Master of Science in Human Resource Management and Organizational Behavior
Core Course
BI400 – Management of Information Systems
Course Unit Code: BI400
Type Of Unit: Elective
Level of Course Unit: Second cycle
Year of Study: First / second year
Semester: Second
Number of ECTS Credits: 6
Class Contact Hours: 28
Mode of Delivery
Face to Face
Prerequisites
None
Course Objectives
In this course, students will be informed about the fundamentals of information systems and how to manage them effectively. The general nature of computer hardware, software, systems, database management, as well as underlying security and performance implications will be discussed. Students will gain an understanding of the managerial issues in the development and operation of information systems. The main topics include: information systems planning, management of systems development and maintenance, implementation management, end- user computing, datacentre and warehouse operations, information systems control and evaluation. Case studies will be used to illustrate the issues and solutions. At the end the student will be introduced to concept of Business Intelligence and data-driven decision and how it helps business and organisations to improve their operations and business targets.
Learning Outcomes
- Understand fundamental and underlying notions associated with Information Systems (IS) as well as their historic evolution.
- Understand fundamental concepts in Information Systems such as Data Warehousing, Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).
- Demonstrate understanding of the ERP and Data Warehouse implementation process and defining its critical success factors.
- Understand the ethical and security issues in IS and new technologies such as Cloud Computing.
- Understand the value of data and data-driven decision making used in the context of Business Intelligence and Data Analytics.
- Effectively visualise data using ready software.
Course Content
Course Features
Planned learning activities and teaching methods
lectures, group work, lab work, role playing, project-based learning, homework
Assessment methods and criteria
20% Class participation
80% In-class examination
Language of Instruction
English
Work Placement(s)
Not applicable
Readings
Required Reading
1. Kenneth Laudon and Jane Laudon. Management Information Systems. Pearson (12th edition), 2012.
2. Paul Bojic, Andrew Greasley and Simon Hickie. Business Information Systems: Technology, Development and Management for the E-business. Perason (5th edition), 2014.
Recommended Reading
Research Articles
3. Jerry Luftman, Kalle Lyytinen and Tal ben Zvl. Enhancing the measurement of information technology (IT) business alignment and its influence on company performance. Journal of Information Technology, Vol 32(1), 2017.
4. Alexander Skorka: Successful dashboard implementation in practice. International Journal of Market Research, Vol. 59 (2), p239-262, 2017.
5. Francesco Di Tria, Ezio Lefons and Filippo Tangorra. Cost-benefit analysis of data warehouse design methodologies. Information Systems Vol. 63, 2017.
6. Oscar Avila and Kelly Garces. Change Management Support to Preserve Business-Information Technology Alignment. Journal of Computer Information Systems, Vol 57 (3), 2017.
English (UK) 
Ελληνικά