GD320 – Digital Business Tools and Digital Business Development
Master of Science in Business Intelligence and Data Analytics
Core Course
GD320 – Digital Business Tools and Digital Business Development
Course Unit Code: GD320
Type Of Unit: Elective
Level of Course Unit: Second cycle
Year of Study: First/second year
Semester: On demand
Number of ECTS Credits: 6
Class Contact Hours: 28
Mode of Delivery
Face to Face
Prerequisites
None
Course Objectives
The business world is rapidly digitalizing, breaking down industry barriers and creating new opportunities while destroying long-successful business models. Organisations need to create new business options for the more- connected future of digital ecosystems. Recent research shows that companies that had 50% or more of their revenues from digital ecosystems and understood their end customers better than their average competitor saw 32% higher revenue growth and 27% higher profit margins than their industry averages (Weill & Woerner, 2015). The digital economy is transforming the way people work and the skills they need at work. This represents a major challenge for employers, workers and public authorities. Digital business development refers to an organization’s leverage of digital capabilities and aligned strategic, marketing, and sales activities to approach the market and customers, and enable value-creating growth. The main objectives of this course are to foster data-driven culture and equip students with in-depth knowledge of digital business tools. Students will also learn how to develop business models that support a company’s strategic objectives, be able to integrate appropriate information and other technologies, both existing and emerging, in developing business processes and business models. Learning in this course will be reinforced by practical application opportunities via case studies
Learning Outcomes
- Use business process mapping tools, develop new or improved innovative business processes in support of a company’s strategic objectives in a socially responsible manner.
- Examine the internal capabilities necessary to recognize the potential commercial value of digital technology emerging in the external environment and assess which digital tools should be used for each function of business.
- Employ digital business tools, foster data-driven culture, and continuously learn and adopt new technological tools.
- Demonstrate in-depth knowledge of new business models and delineate what strategies can companies employ to move from traditional business models to creating a digital ecosystem and invest in knowing their end customers.
Course Content
Course Features
Planned learning activities and teaching methods
Lectures; in-class discussion and debates; in-class exercises; problem sets; team work; case studies, team presentations, interactive online learning via Moodle (quizzes, assignments, forums)
Assessment methods and criteria
10% Class Participation
20% Group Work in class(case studies)
70% Final Assignment
Language of Instruction
English
Work Placement(s)
Not applicable
Readings
Lectures, articles, case studies, reports, and other course materials are available via CIIM Moodle.
Recommended reading:
1. EU Report (2021, March 9). ICT for Work: Digital Skills in the Workplace. https://digital-strategy.ec.europa.eu/en/library/ict-work-digital-skills- workplace
2. The Wall Street Journal (2017, June 21). Digital Tools a Boon to Small Business. https://deloitte.wsj.com/cio/2017/06/21/digital-tools-a-boon-to- small-businesses/
3. Weill, P. & Woerner, S. (2015, July 1). Thriving in an Increasingly Digital Ecosystem. MIT Sloan Management Review, V. 56 (4). https://hbsp.harvard.edu/product/SMR531-PDF- ENG?Ntt=digital%20business%20models
4. Rogers, D. (2016). The Digital Transformation Playbook: Rethink Your Business for the Digital Age. Columbia Business School Publishing.
5. John Hopkins Carey Business School – Science of Digital Business Development Initiative. https://carey.jhu.edu/partnerships/science-digital- business-development-initiative
6. The Modern Entrepreneur (n.d.) Digital Business Tools. https://www.themodernentrepreneur.com/business-tools/
7. Digital tools for business: Find digital tools and software to help you connect with customers and employees (by the Australian Gov’t). https://business.gov.au/online/digital-tools-for-business
8. 10 Essential Tools to Support Your Digital Transformation https://www.lumapps.com/solutions/digital-transformation/digital- transformation-tools/