MB840 – Digital Transformation of Business & Organizations
Master in Business Administration (MBA)-Distance Learning
Core Course
MB840 – Digital Transformation of Business & Organizations
Course Objectives
Digital transformation is the transformation of business and organizational activities, processes, competencies, and models to fully leverage the opportunities of emerging digital technologies. The accelerating pace at which such technologies impact society and economy at scale calls for agile business strategies and a mindset which must be focused, fast and flexible. Upon completion of this course, students will be equipped with the necessary and sufficient knowledge and skill set to drive their enterprises and organizations into digitalization. The skills acquired throughout the course will cover a framework for successful digital transformations, managing best practices for building an agile business, and a theoretical understanding of some of the major disrupting technologies: artificial intelligence, blockchain, quantum computing, and cloud computing.
Learning Outcomes
1. Describe digital transformation frameworks, with specific focus on the 5- pillars framework (CC-DIV) and associated tools.
2. Explain the key factors characterizing an agile business (being fast, focused, and flexible). Mastering of tools such as FAST goals, OKR objectives,
MoSCOW analysis. Good knowledge of different frameworks for an agile business (Design Thinking, Lean, Agile).
3. Carry out research analysis of current trends in digital transformation.
4. Investigate in-depth two relevant studies: The Nokia use case, and the introduction of the Digital Kaizen system by FPT Software.
5. Explain artificial intelligence and machine learning algorithms, with particular focus on natural language processing.
6. Explain how blockchain technology works, its sustainability, and its disrupting powers across different industries.
Mode of Delivery
Distance Learning
Prerequisites
Course Content
1st week: Introduction to digital transformation frameworks. Digital transformation in
the EU.
2nd week: The five pillar DX framework: Customers
3rd week: The five pillar DX framework: Competitors and Data
4th week: The five pillar DX framework: Innovation and Value
5th week: Building an agile business: being fast, focused, and flexible
6th week: Trends in DX: a research review analysis. The Customer Data Platform
7th week: The Nokia Use Case
8th week: The Dynamic Capabilities framework and the Digital Kaizen approach
9th week: Introduction to Artificial Intelligence and Machine Learning. Taxonomy of ML
algorithms and major applications in industry.
10th week: Natural language processing as a disruptive example of ML application
11th week: Introduction to Blockchain technology. Blockchain and sustainability
12th week: Blockchain as a disruptive technology: examples from different industries.
Overview of popular blockchain implementations: the Ethereum blockchain and the
Hyperledger Fabric
Course Features
Assessment: Exam
English (UK) 
Ελληνικά