Education and Training Programs -
Human Resource Development Authority
Program 1
The integration of equality, diversity and inclusion in human resource management (offered in Greek)
Anastasia Kapsali
Sociologist and Kindergarten Teacher
We are living in an era characterized by intense changes, rapid developments, which make the social, economic and natural environment changing and diverse. The business and political-institutional practices we knew until now are considered obsolete and questioned, because they are distinguished by stereotypical perceptions and discrimination, which result in the disruption of the social balance and the fragmentation of the social fabric. For this reason, priorities are changing their quiver so that in this new, complex and particularly demanding new society, they can adapt traditional institutions and values to achieve stability, orderliness and sustainability. The human factor is the cornerstone of any company/organization. Through a quick historical review, we realize that no product or service can be created/produced in the absence of humanity. For this reason, every organization and company must in any way eliminate social stereotypes and prejudices and realize that through diversity in a fully competitive market, the advantage is long-term growth and improvement. Every company – organization daily interacts with living organisms – individuals – people, who come from different socio-economic environments, with different culture and beliefs (religious, political, etc.) whom it must treat equally and create a healthy and pleasant working environment, where each one separately and all together will have a common purpose in line with the vision and mission of the company. This seminar focuses on the optimal management and utilization of human resources by HR professionals, and the creation of a transparent and safe working environment where teamwork is supported, participatory and corporate awareness is encouraged, social, racial, religious and all kinds of inequalities are eliminated, and a safe and healthy work environment is provided to produce innovations and achievements that will benefit the company and society as a whole.
Program 2
Managing diversity in the workplace – business benefits (offered in Greek)
Anastasia Kapsali
Sociologist and Kindergarten Teacher
Inclusion and respect for diversity is achieved by recognizing the needs of each individual and ensuring those working conditions that will give him the opportunity to utilize his special talents to become more productive and effective. The existence of a cultural mosaic based on the inclusion and acceptance of different people, with different highly acquired and congenital characteristics is a challenge and at the same time an opportunity for companies and organizations to improve efficiency and effectiveness and respond not only to the demands of society, but also to the expectations of employees themselves. Each company and organization through the special action plan and considering all dimensions of diversity providing fair access to all, equality in a safe and equal working environment free from prejudice and discrimination, will be able to achieve better business benefits. Companies and organizations are charged with providing reliable and quality services and to achieve this in a constantly changing environment they are called upon to utilize the resources they have as well as the existing human resources in the best way, applying the principles of transparency and responsibility.
Program 3
Management of behavior and mental health of primary school students (offered in Greek and English)
Dr. Markella Grigoriou
Lecturer in Clinical Psychology
Through professional training for behaviour management and the promotion of mental health among students in primary education, professionals/educators recognize the real challenges, needs, and early signs in their classrooms/students. New scientific findings on how to manage challenges in behaviour and mental health of students facilitate our adaptation to new data and the design of more appropriate and effective interventions. This in turn leads to a reduction in incidents, better classroom management, and most importantly, improved performance and functionality of professionals. The seminar aims to develop knowledge, skills, and attitudes related to crisis management at the level of behaviour and mental health in primary education students, so that professionals can become more efficient and functional in the face of new challenges in the school environment.
Program 4
The implementation of Cultural Intelligence in corporate strategies for diversity, equity, and inclusion (offered in Greek and English)
Dr. Andri Hadjiandreou
Director of UoL Center for DEI
Cultural Intelligence (CQ) develops basic skills related to the motivation or curiosity we have as humans to learn about other cultures and to our motivation for engaging with the cultural dimensions of a project (CQ Drive), with our willingness to explore the similarities and understand the differences with the people around us and in regard to the different cultural clusters (CQ Knowledge), with the ways we bridge relationships with people from different cultural backgrounds and how we plan in light of those cultural differences (CQ Strategy), and with the tools we ultimately choose to act in this direction, that is, the level we choose to adapt our behaviour and at the same time be our own personality to function effectively on a project or within a specific culture context (CQ Action). People with high CQ can adjust better when interacting or working within cross-cultural environments, they improve their job performance and profitability, as well as their personal well-being.
This seminar aims to:
- use CQ to ensure sustainable development based on and as part of diverse, equitable and inclusive strategies, within several national, ethnic, organizational, and other contexts
- build, develop, and improve participants’ abilities to work effectively in diverse markets and multicultural workforce, improve their multicultural personal and professional relationships, and have more effective cross-cultural connections that increase profitability and cost savings
- promote novel concepts of diversity, freedom, democracy, and solidarity for a united and peaceful Europe, which is currently expanding and crossing over to regional third countries
- create appropriate circumstances through which the power of human dignity, ingenuity, hope, curiosity, and optimism is reinforced
Program 5
Social marketing – business benefits – behaviour change (offered in Greek)
Anastasia Kapsali
Sociologist and Kindergarten Teacher
Cypriot society and economy, until six decades ago, was basically agricultural. The developments that took place throughout Europe and the world in general, did not leave the small local community unaffected, thus creating the need for realignments and modernizations, while maintaining stability and orderliness. Putting under the microscope the Cypriot context, the rapid changes taking place worldwide and the fact that Cyprus is an International Business Centre, it is now considered necessary by businesses to implement practices and reforms that will enhance the country’s competitiveness and economy but at the same time, will ensure social benefit and social order and prosperity. practices that can be implemented through the application of Social Marketing concepts. Within this dynamic and changing reality, social marketing is a “resourceful” tool through which techniques and policies are adopted and used that help solve social issues and always with the common good in mind. “Taking advantage” of the potential of Social Marketing, organizations and businesses develop and adopt good practices and actions such as those of Corporate Social Responsibility and Sustainable Development, which enhance the smooth change of behaviour, attitudes and prejudices of individuals, a group or a society, design and ultimately implement policies aimed at personal and consequently social well-being. With them, both the state machine and the Local Government are called upon to implement Social Marketing and design campaigns aimed at changing behaviour towards social benefit (e.g. road safety campaign, disease prevention, etc.).
Program 6
Innovative designs of corporate social responsibility (CSR) and social marketing actions for business benefits (offered in Greek)
1. Ioanna Panayiotou
COO at University of Limassol / biologist
2. Anastasia Kapsali
Sociologist and Kindergarten Teacher
Sustainable Development creates business resilience. The creation of a sustainable Corporate Culture not only protects the environment and leaves no one behind, but mainly creates new business opportunities. The seminar aims to develop knowledge, skills and attitudes about sustainable development. Corporate Social Responsibility (CSR) and DEI (Diversity, Equity, Inclusion) issues are linked to each other, and their understanding and the design of specific innovative combined actions achieves the creation of a sustainable corporate culture. A key tool for behaviour changes inside and outside the organization is Social Marketing. Modern society is characterized as a society of intense reforms and rapid developments. Climate change, the increase in diseases, the introduction of new decrees and protocols to ensure public health, digital information and communication, the need to solve pathogenic social situations make social marketing the most important tool through which techniques are adopted and used to help solve such phenomena. Putting under the microscope the Cypriot context, the rapid changes taking place worldwide and the fact that Cyprus is an International Business Centre, it is now considered necessary by businesses to implement practices and reforms that will enhance the country’s competitiveness and economy, but at the same time, will ensure social benefit and social order and prosperity. This seminar will help the organization understand their degree of familiarity with Corporate Social Responsibility (CSR) and diversity, equality and inclusion issues, identify the negative impacts of their operation and adopt measures to reduce them, contributing to the achievement of the Sustainable Development Goals. Also, through Social Marketing in combination with the above actions, businesses achieve the smooth change of behaviour, attitudes and prejudices of a group, an individual or a society, contributing both to their own development and to the well-being of society.
English (UK) 
Ελληνικά