MA440 – Operations Management
Master of Science in Human Resource Management and Organizational Behavior
Core Course
MA440 – Operations Management
Course Unit Code: MA440
Type Of Unit: Elective
Level of Course Unit: Second cycle
Year of Study: First / second year
Semester: On demand
Number of ECTS Credits: 4.5
Class Contact Hours: 21
Mode of Delivery
Face to Face
Prerequisites
None
Course Objectives
To provide students with the fundamentals of Operations and Supply Chain Management. It provides students with the analytical skills, techniques and tools required in managing the operations of a manufacturing or service organization. It discusses diverse activities, such as production process, global sourcing and procurement, planning and scheduling the flow of materials, Capacity Management, forecasting, inventory models, quality management, lean and sustainable supply chains, and location, logistics, and distribution.
Learning Outcomes
- Understand the importance of production, operations supply chain systems in manufacturing and service sectors.
- Demonstrate effective management of these systems.
- Explain the various types of production process and understand process analysis.
- Appraise global sourcing and procurement techniques.
- Compare and discuss different inventory models.
- Classify and use forecasting models.
- Explain what is lean and sustainable supply chains.
- Explain the importance of Quality Management.
- Demonstrate knowledge in determining new locations for a firm, taking into account logistics and distribution systems.
- Understand what is Capacity Planning and scheduling.
- Demonstrate knowledge of Project Management tools and techniques.
Course Content
Course Features
Planned learning activities and teaching methods
Lectures; in-class discussion and debates; in-class exercises; problem sets; teaching experiments; team work; video case studies
Assessment methods and criteria
20% Class participation
80% Final examination
Language of Instruction
English
Work Placement(s)
Not applicable
Readings
Recommended or required reading
Textbooks:
1. Jacobs, R. F. & Chase, R. B. (2013). Operations and Supply Chain Management, (13th ed.), McGraw-Hill
2. Bozarth, C. & Handfield, R.B. (2012) Introduction to Operations and Supply Chain Management, (3rd ed.), Prentice Hall
3. Evans, J. & Collier, E. (2010) Operations Management: Goods, Services and Value Chains
4. Heizer, J. & Render, B. (2013). Operations Management , (11th ed.), Pearson Prentice Hall
5. Davis, Aquilano & Chase (2004). Fundamentals of Operations Management, (4th ed.), McGraw Hill
English (UK) 
Ελληνικά