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Unified Management System Policy

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HISTORY OF CHANGES

Version Publication date Changes
1.0 18.02.2026 Initial version

APPROVAL

Version Approving Body/Person Date Approved
1.0 Council Committee 18.02.2026

Purpose and Scope

The University of Limassol, owned by CIIM INNOVATIONS LTD, operates in the following areas:

  • Provision of Undergraduate, Postgraduate and Doctoral Study Programmes.
  • Provision of Professional Training and Lifelong Learning Programmes.
  • Provision of Consulting Services to Organizations and Businesses.
  • Participation in national and international tenders.
  • Implementation and management of European and International Programmes (e.g., Erasmus+, Horizon Europe, Creative Europe, Interreg, etc.).
  • Participation in research projects co-funded by the European Union and other international organizations

This Policy establishes the framework of principles and commitments governing the Organization’s approach to Quality, Occupational Health & Safety (OH&S), and Environmental Management and applies across all activities, processes, and operational levels.

Operational Framework

Management systematically identifies and monitors:

  • Internal and external factors affecting the strategic direction and operation of the Organization.
  • The needs and expectations of interested parties (students, staff, partners, suppliers, supervisory authorities, and society).
  • Risks and opportunities that may affect the Organization’s ability to achieve the intended outcomes of the Unified Management System.

Management Commitment

The Top Management of the Organization, namely the Council Executive Committee, is committed to the following:

Quality

  • To provide educational services that fully meet student requirements as well as applicable regulatory and legislative requirements.
  • To ensure the continuous improvement of the effectiveness of the Quality Management System.
  • To establish measurable objectives and systematically monitor their achievement.
  • To cultivate a culture of quality, academic excellence, innovation, and accountability at all levels of the Organization.
  • To enhance the active participation of staff and students in the continuous improvement of the services provided.

Occupational Health & Safety (ISO 45001:2018)

  • To provide safe and healthy working conditions for the prevention of injuries.
  • To eliminate hazards and reduce OH&S risks through systematic identification, evaluation, and implementation of preventive measures.
  • To encourage consultation and participation of employees and their representatives in Occupational Health & Safety (OH&S) matters.
  • To ensure compliance with all applicable legal and other requirements related to.

Environment (ISO 14001:2015)

  • To protect the environment, including the prevention of pollution.
  • To reduce the environmental impacts of the Organization’s activities.
  • To continually improve environmental performance through appropriate objectives and programs.
  • To comply with applicable environmental, legal and other requirements.

Compliance and Obligations

  • Full compliance with Cypriot and European legislation.
  • Compliance with all regulatory, contractual, and other obligations related to its activities (compliance obligations).
  • Systematic monitoring of legislative changes and their integration into operational processes.

Continuous Improvement

Management is committed to the continual improvement of the suitability, adequacy, and effectiveness of the Unified Management System through:

  • Internal audits
  • Management reviews
  • Risk and opportunity assessment
  • Analysis of data and performance indicators
  • Corrective actions and preventive measures

Resources and Communication

  • Provides the necessary human, technical, and financial resources for the effective implementation of the System.
  • Ensures appropriate training and awareness of personnel.
  • Communicates this Policy to all personnel and makes it available to all interested parties.

This Policy is reviewed at regular intervals to ensure its continued suitability and alignment with the strategic direction of the Organization.

Call Center

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INTERNATIONAL

Request Information Request Information ⟶

Informed Consent Form

Dear Participant,

You are invited to participate in a survey as part of the DiFiCy – Digital Transformation and FinTech: Shaping Cyprus’s Economy research project which is implemented by the University of Limassol, PwC Cyprus and Unity Growth Limited.

The project is co-funded by the European Union within the framework of the Cohesion Policy Programme “THALIA 2021-2027” through the Research and Innovation Foundation (RIF) in Cyprus [Pr. number: EXCELLENCE/0524/0568].

The study has been approved by the National Bioethics Committee of Cyprus (Approval no.: EEBK EΠ 2025.01.19 )

This project explores digital transformation and FinTech adoption in Cyprus, with a particular focus on SMEs and the broader business ecosystem. It uses a mixed-methods research design, combining survey data with interviews and case study evidence to generate evidence-based insights for policymakers and businesses.

Before deciding whether to participate, please read the following information carefully.

Purpose of Participation

The purpose of this research is to better understand the drivers, challenges, and impacts of digital transformation and FinTech adoption in Cyprus. The findings aim to support evidence-based policymaking, strengthen business practices, and contribute to innovation and economic development.

Your participation involves the following:

Completion of this survey, which takes approximately 15 minutes.

Invitation to take part in an optional interview.

Contribution to a case study or discussion session at a later stage.

Your participation is entirely voluntary, and you are free to decline or withdraw at any time without any consequences.

If you wish to withdraw from the study after submitting your responses, you may do so by contacting the Project Coordinator.

Data Confidentiality and Usage

All data collected will be handled in strict accordance with the General Data Protection Regulation (GDPR) and Cyprus Data Protection Law (125(I)/2018).

Your data will be treated confidentially, pseudonymised and anonymised, and no personally identifiable information will be disclosed. Data will be securely stored and accessed only by authorised members of the research team. In some cases, qualitative data may be processed using machine learning techniques, such as keyword identification or pattern detection, strictly to support analysis; however, all interpretation and conclusions will be made by the researchers.

Aggregated and anonymised findings derived from the data (e.g., statistical summaries, graphs, and thematic insights) may be used for dissemination activities, including scientific publications, policy reports, infographics, and training materials. These outputs will not contain any information that could directly or indirectly identify participants or their organisations.

Anonymised data may be shared publicly after a 24-month embargo period, while raw or sensitive data will not be publicly available. Access to raw or sensitive data will be granted only upon justified request and consortium approval.

Your participation in this study does not involve any risks.

On the contrary, your contribution may help improve digital and FinTech policies, support SME development and innovation strategies, and enhance the overall business environment in Cyprus.

Contact Information

If you have any questions, concerns, withdraw requests or complaints, please contact the Project Coordinator, Dr. Snezana Eminidou. Please include “DiFiCy Survey” in the subject line.

Email: snezana@uol.ac.cy

Phone number: +357 22462228

Partnership:

Thank you for your valuable contribution to this research.

The project is co-funded by the EU within the framework of the Cohesion Policy Programme “THALIA 2021-2027” through the Research and Innovation Foundation. [Pr. no. EXCELLENCE/0524/0568]. The content reflects the views of the author(s) only. The European Commission and the Managing Authority of THALIA 2021–2027 cannot be held responsible for any use which may be made of the information contained therein.